Sharjeel Akram | Senior Software Engineer & AI Architect

Personal product

CLIQR

A unified inbox for WhatsApp, Instagram, Gmail, and Outlook — with AI drafts and revenue-focused routing. This is the product I ship, sell, and iterate on every week.

Open live app →View in Selected Work

About Me

I am a Software Engineer based in Lahore, Pakistan, specializing in building high-performance digital systems. My expertise spans from deep CRM integrations to autonomous AI agents that solve complex business challenges.

I thrive at the intersection of robust backend architecture and intuitive frontend experiences. My goal is to deliver software that isn't just functional, but serves as a catalyst for business efficiency and growth.

What I Build

Scalable web architectures and intelligent automation systems tailored for high-growth enterprises.

How I Work

With precision, transparency, and a focus on measurable business outcomes over pure code.

Why Clients Return

I bridge the gap between technical complexity and business growth, delivering results that last.

What I deliver

Services

Swipe the card or tap a category below — six focused offerings for automation, web, and integrations.

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AI

AI Chatbots & Assistants

Custom AI-powered chatbots for customer support, lead generation, and sales — available 24/7 without human intervention. Built on OpenAI, LangChain, and your existing business tools.

Have a project in mind? Let's talk

Services

I provide specialized engineering services designed to modernize operations and accelerate growth through intelligent automation and robust architecture.

[01]

AI Chatbots & Assistants

Custom AI-powered chatbots for customer support, lead generation, and sales — available 24/7 without human intervention. Built on OpenAI, LangChain, and your existing business tools.

[02]

AI Agents & Workflows

Autonomous AI agents that think, plan, and execute complex multi-step business tasks — from data retrieval to decision-making and automated reporting.

[03]

Business Process Automation

Eliminate repetitive manual work using n8n, Make.com, and Zapier. Connect your apps, automate workflows, and save hundreds of hours every month.

[04]

Full Stack Web Development

Blazing-fast, SEO-optimized, fully responsive web applications built with Next.js, React.js, and Node.js — from MVPs to enterprise-scale platforms.

[05]

CRM Integration & CTI Connectors

Deep integrations with Salesforce, HubSpot, ServiceNow, and Microsoft Dynamics using REST APIs and Cisco Finesse CTI — removing up to 8 minutes of manual work per call.

[06]

DevOps & Cloud Infrastructure

Containerize and ship with Docker and Kubernetes. Achieve zero-downtime deployments and 40%+ reduction in unplanned downtime across your production systems.

Have a project in mind? Let's talk

Stack & integrations

Technical Skills

Categories cycle automatically — swipe the card or tap the dots below.

Full-stack delivery

Next.js · Node · APIs

AI & workflow automation

OpenAI · LangChain · n8n

CRM & integrations

Salesforce · HubSpot · CTI

Ship to prod

Docker · CI/CD · Cloud

5 / 6

Auto

AI & Automation

7 technologies · featured

Agents, orchestration, and no-code automation — from prompts to production.

OpenAI API
LangChain
n8n
Make.com
Zapier
Prompt Engineering
AI Agents

OpenAI APILangChainn8nMake.comZapierPrompt EngineeringAI AgentsOpenAI APILangChainn8nMake.comZapierPrompt EngineeringAI Agents

Swipe left or right on the card · categories rotate every few seconds

For recruiters & hiring teams

Technical Skills

Stack, integrations, and automation in one place — so you can quickly see fit for product delivery, CRM work, and AI-assisted workflows.

Full-stack delivery

Next.js · Node · APIs

AI & workflow automation

OpenAI · LangChain · n8n

CRM & integrations

Salesforce · HubSpot · CTI

Ship to prod

Docker · CI/CD · Cloud

Browse by category — AI & automation is highlighted.

Hover to pause

Building with agents, orchestration, and no-code/low-code automation — from prompts to production integrations.

OpenAI API
LangChain
n8n
Make.com
Zapier
Prompt Engineering
AI Agents

Career timeline

Work Experience

Tap a role to expand impact highlights — one card at a time for easier reading on small screens.

Key impact

Built a JavaScript CTI Connector for Cisco Finesse — auto-populates customer records on incoming calls, enables click-to-dial, and logs outcomes across Salesforce, HubSpot, ServiceNow, and MS Dynamics, removing ~8 minutes of manual data entry per call.
Cut CRM integration delivery time from ~3 weeks to under 4 days with a reusable connector configuration layer.
Built React.js self-serve dashboards — post-go-live support tickets dropped ~50%.
Containerized CTI services with Docker + Kubernetes — unplanned downtime dropped ~40% with zero-downtime rolling deployments.
Reduced first-connect failure rate from ~12% to under ~2% via JWT auth, input validation, and structured error handling.

Tap to view 5 highlights

Tap to view 3 highlights

Software Engineer

Current Role

Expertflow

Chat, Voice, Video Contact Center Solutions

Feb 2024 – PresentLahore, Pakistan

Built a JavaScript CTI Connector for Cisco Finesse — auto-populates customer records on incoming calls, enables click-to-dial, and logs outcomes across Salesforce, HubSpot, ServiceNow, and MS Dynamics, removing ~8 minutes of manual data entry per call.
Cut CRM integration delivery time from ~3 weeks to under 4 days with a reusable connector configuration layer.
Built React.js self-serve dashboards — post-go-live support tickets dropped ~50%.
Containerized CTI services with Docker + Kubernetes — unplanned downtime dropped ~40% with zero-downtime rolling deployments.
Reduced first-connect failure rate from ~12% to under ~2% via JWT auth, input validation, and structured error handling.

Front-End Developer Lead

Zarraud Group of Companies

Payon.app (Remote)

May 2025 – April 2026Remote

Led the frontend team — built the entire Next.js + React codebase from scratch with 40+ reusable components across 3 portals.
Replaced polling with WebSocket + React Query — order-status latency dropped from ~4 seconds to under 400ms.
Architected a 6-role permission system eliminating an entire class of unauthorized-access bugs.
PR-based reviews + ESLint standards — bug-escape rate to staging dropped ~60% within 6 weeks.
Mentored junior developers, improving team productivity and code quality.

Full Stack Developer

DHives Pvt Limited

Jun 2023 – Dec 2023Lahore, Pakistan

Unblocked a 2-week-delayed launch by resolving 50+ pre-release bugs including async race conditions and silent API failures.
Refactored 3 Node.js/Express endpoints — response time dropped from ~1.8s to under 300ms (6x faster), directly reducing user drop-off.
Maintained ~90% on-time sprint delivery rate while handling simultaneous production triage.

Selected Work

A collection of enterprise-grade solutions and technical experiments.

PROJECT_01

Web App

CLIQR

Founder build · in progress

Actively building CLIQR — a unified inbox for WhatsApp, Instagram, Gmail, and Outlook with brand-voice AI drafts and Revenue Intelligence for lead prioritization. In active development with go-to-market and marketing in progress alongside the launch build.

Open app

Next.jsReactSocket.ioGroq / GPTSupabaseBullMQStripe

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What people say about me

Feedback from managers and founders I've shipped real work alongside—not recycled hero copy.

Same plain, specific tone you'd expect in a written recommendation or reference; here it's just layout and typography, not a verified third-party embed.

Sharjeel consistently delivered on tight deadlines without sacrificing quality. His communication made complex integrations easy to steer.

Mian Muhammad Zubair

Senior DevOps Engineer · Arbisoft

A reliable engineer who thinks about the product, not just tickets. I would happily work with him again on a critical path initiative.

Muhammad Hammad Sani

Senior DevOps Engineer · GoSas

He raised the bar for our frontend: clear architecture, fast feedback loops, and ownership from design handoff to production.

Nina Okonkwo

Founder & CEO · Threadmint

Pragmatic, detail-oriented, and easy to collaborate with across time zones. Our release velocity improved noticeably with him on the team.

Marcus Webb

Co-founder · Brieflane

Education & Recognition

Bachelor of Computer Science

Namal University, Mianwali

2019 – 2023

Bronze Medal

BS Computer Science — Namal University

"Awarded for exceptional academic skill and dedication."

Dean's Roll of Honor

Namal University, 2019–2023

"Consistently maintained high academic standards and outstanding performance."

Let's Work Together

I'm currently available for freelance projects and contract roles. If you have a challenge that needs solving, let's discuss how I can help.

Email

sharjeel.akram0200@gmail.com

Phone

+92 (348) 0690353

Location

Lahore, Pakistan

Follow Me

Hi, I'm Sharjeel Akram

CLIQR

About Me

What I Build

How I Work

Why Clients Return

Services

AI Chatbots & Assistants

Services

AI Chatbots & Assistants

AI Agents & Workflows

Business Process Automation

Full Stack Web Development

CRM Integration & CTI Connectors

DevOps & Cloud Infrastructure

Technical Skills

AI & Automation

Technical Skills

Work Experience

Software Engineer

Front-End Developer Lead

Full Stack Developer

Software Engineer

Front-End Developer Lead

Full Stack Developer

Selected Work

CLIQR

What people say about me

Testimonials (full list)

Education & Recognition

Bachelor of Computer Science

Bronze Medal

Dean's Roll of Honor

Let's Work Together